Methodist Mansfield names vice president of operations

Methodist Mansfield Medical Center has named Crystal Brown its vice president of operations. Brown’s role will focus on general hospital operations with emphasis on patient satisfaction. She will oversee 13 departments including oversight of numerous construction projects.

Before joining Methodist Mansfield, Crystal served as Director of Operations for Baylor Scott and White The Heart Hospitals in Plano, Denton and McKinney. She has more than 21 years of healthcare leadership experience, serving in operations, human resources, supply chain, strategic planning and business development across a number of hospitals in Texas.

“I am delighted to have Mrs. Brown joining our team,” says Methodist Mansfield Medical Center President Juan Fresquez Jr. “She brings a depth of knowledge to help improve our patient satisfaction scores even more and will be an asset as we begin construction on several new projects.”

She has a bachelor’s degree in business administration and management from Northwood University and a Master of Business Administration from Texas Woman’s University. She is a member of the American College of Healthcare Executives (ACHE) and also serves on the Diversity, Equity and Inclusion corporate council committee for the Girls Scouts of Northeast Texas.

She has received several awards during her 21-year tenure and has a record for improving employee engagement and hospital operations.

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